Last Update: September 01, 2020
Application of this Policy
What is Personal Information
Collection of Personal Information
To use certain features of our Website, Product and Services you must first complete a registration process and establish an account (“Account”). During registration for your Account you will be required to provide basic information such as your company name, name, and address and email address and establish a password. MPOYNT will retain this information and associate it with your Account.
Use of Personal Information
You acknowledge that MPOYNT may use Personal Information that you voluntarily disclose to us to:
- Provide you with information about new Products, Services, Newsletters, Informative E-mails, and Research on future product ideas or improvements and, by using our Website, Products and Services, you give Your consent to receive such information.
- Assist us in creating or providing content that is relevant to you.
- Provide you with special offers that may be of interest to you and to improve your experience on our Website or with our Product and Services.
- Assist us in creating better Products and Services to meet your needs.
- Provide you with technical support for our Product and Services.
- Help you quickly find software, Services, or product information important to you.
- Send transaction-related communications such as welcome letters, account status, and Product or Service Order confirmations. MPOYNT may also send you surveys or marketing communications to inform you of new Products or Services or other information that may be of interest; and
- Restrict the availability of some of the Products, Services, and content to certain parts of the world, where required for legal reasons, by using your address, IP address and other information to enforce those restrictions.
- If You choose to add your mobile phone number or register via short message service (“SMS”), which is optional, Your mobile phone number will also be recorded to allow You to submit responses via SMS, for password recovery purposes, and for security and identity verification. We will not use Your mobile phone number for any non-Service related purposes, and we will not share it with third parties and if You have selected at any time not to receive communications by SMS or phone we will respect that choice.
You may always choose not to provide personal information, but if you so choose, our Products and Services may not be available to you. You agree that you are under no obligation to provide us with this information and can access many aspects of our Website without providing us any personal information.
While using the service and Website, you may have opportunities to post reviews or other personal information in public forums at your own discretion. Please understand that when you post such information, it is made public and is not subject to this policy.
You should exercise caution when deciding to disclose any personal information in a publicly available forum such as the Website and agree to indemnify MPOYNT for any damages or claims resulting from any of your postings. MPOYNT is not obligated to monitor postings and at its discretion may remove any content submitted.
Disclosure of Personal Information
- MPOYNT may disclose your personal information with your prior consent.
- MPOYNT may be required by law to disclose personal information without your consent in the event of emergency situations or when required by government or other legal authority.
How to Opt-out or Withdraw
You can withdraw your consent for the use of your personal information at any time by deleting your Account or by providing written notice to us of that withdrawal. You acknowledge that Personal Information may be retained by MPOYNT as described in the “Retention of Personal Information” below.
If you do not wish to receive marketing communications, you may follow the “unsubscribe” instructions included within each e-mail communication or by selecting or deselecting (depending on the service) the appropriate option in your Account settings. Please keep in mind that, even if you choose not to receive marketing communications, you will continue to receive transactional or account communications related to Services or Products that you have requested (e.g. purchase confirmation e-mails and invoices).
Retention of Personal Information
MPOYNT maintains information about you for as long as we provide service to you, and longer for related business activities. After information is no longer necessary for our business purposes, we destroy the information unless there is an outstanding request or order to preserve the information.
Safeguards we have in place
MPOYNT stores and process your personal information on our computers principally in Canada and the United States. Accordingly, your data may be available to government bodies or their agencies in those jurisdictions under a lawful order, irrespective of the safeguards we have put in place for the protection of Your Personal Information.
MPOYNT employs reasonable managerial and technical measures to ensure that your personal information is secure. In addition, our dedicated team of information technology professionals works to maintain data accuracy and prevent unauthorized access to sensitive information. Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your personal information and cannot assume liability for improper access to it. The Internet is not a secure medium and you acknowledge and agree that the privacy of your e-mail communication and personal information can never be guaranteed as any e-mail communication may be lost, intercepted, or altered. By using our Website, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Website, Products and Services.
Access to your personal information
You are responsible for updating and maintaining the truth and accuracy of the personal information you provide to us relating to your Account. If you want to update the personal information, you have provided to us, you should do so by visiting the “Account” section of the Website. You must be signed in to access your Account.
You can ask to see your personal information. If you want to review, verify, or correct your personal information, please contact our Privacy Officer. Please note that any such communication must be in writing. Generally, your information is kept at our corporate offices in Toronto, Canada (see address information below).
When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. We may charge you a fee to access your personal information; however, we will advise you of any fee in advance. If you require assistance in preparing your request, please contact the office of our Privacy Officer.
Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all the personal information that we hold about you. In addition, the personal information may have been destroyed, erased, or made anonymous in accordance with our record retention obligations and practices.
If we cannot provide you with access to your personal information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.
Collection of non-personal information
You acknowledge and agree that from time to time MPOYNT, its service providers and business partners may collect non-personal information from your use of our Website, Products and Services such as server log files, environmental variables (such as MAC address, device IMEI, device type (iOS, Android, Windows or Mac), screen resolution, OS version, Internet browser, and Internet browser version) and from scanning navigational data to collect non-personal information about our users in order to help us deliver better service and user experience. Such non-personal information could include the IP addresses or areas of site being clicked on most frequently. MPOYNT and our service providers (including ad servers, outbound email vendors, affiliate vendors and search engine advertising agencies, and providers of web analytics tools) Services
You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or You may opt out of Google Analytics by visiting the Google Analytics opt-out page. Google has additional information available about their Remarketing Privacy Guidelines, and Restrictions.
MPOYNT does not respond to Do Not Track signals on web browsers, as the industry has not settled on a Do Not Track Compliance standard.
Our Website are connected by “hyperlinks” to other Websites. You acknowledge and agree that MPOYNT makes no representation, warranty, covenant, or claim regarding, and MPOYNT expressly disclaims and denies any responsibility or liability for, directly or indirectly, the privacy practices on any third-party Website or resource accessible by hyperlink from our Website. You agree that the inclusion of any such hyperlink does not suggest, represent, warrant, covenant or imply that MPOYNT monitors, endorses, or exerts any control over such Website or linked resource whatsoever. You agree that MPOYNT provides these hyperlinks to you only as a convenience, and the inclusion of any hyperlink does not suggest, represent, warrant, covenant or imply affiliation, endorsement or adoption by MPOYNT of any such Website or linked resource whatsoever.
When you leave our Website, you acknowledge and agree that our terms and policies do not govern your access to, and use of, other Websites. You acknowledge our recommendation to review the applicable privacy and data gathering practices, of any Website or linked resource to which you navigate from our Website.
Social Media Widgets
California Residents, California Consumer Privacy Act
If You are a resident of California, the applicable data protection legislation permits You to request that we tell You what Personal Information we hold about You, how we process it and that we provide You with a copy of that information. You are also entitled to access or (under certain circumstances) delete Your Personal Information. You can exercise this right free of charge. We may ask You to provide further information to confirm Your identity before considering Your request.
In accordance with California Civil Code 1798.83, California residents are entitled to know that they may file grievances and complaints at California Department of Consumer Affairs, 400 R Street, Suite 1080, Sacramento, CA 95814, or by phone at 916-445-1254 or 800-952-5210; or by email to firstname.lastname@example.org.
MPOYNT does not sell or rent Users’ Personal Information with third parties for the third parties’ direct marketing purposes. Nonetheless, if You are a California resident, You may request information about the disclosure of Your Personal Information to third parties for the third parties’ direct marketing purposes by emailing email@example.com.
For users in California, any third-party service providers are “service providers” under the California Consumer Privacy Act §1798.140(v) and may only use Your data only for the purposes defined under the applicable vendor agreement.
United Kingdom and European Union Residents
If You are a resident of the United Kingdom or the European Union, the applicable data protection legislation permits You to request that we tell You what Personal Information we hold about You and how we process it and that we provide You with a copy of that information. You are also entitled to access, rectify, change, update, delete, revoke, or improve upon Your Personal Information at any time. You can exercise this right free of charge. We may ask You to provide further information to confirm Your identity before considering Your request.
In addition, for purposes of providing the our Website, Products and Services You acknowledge that MPOYNT may transfer Your personal data to servers located in Canada or other countries outside of the UK and the European Economic Area which provide for a different level of data protection. By using and continuing to use of our Website, Products and Services You agree to that transfer.
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We will endeavor to answer Your questions within a reasonable period and advise You of any steps taken to address the issues raised by You.
Unless otherwise stated above, any Website, Products and Services provided by MPOYNT is controlled and operated by us from Canada with servers in the cloud, and we do not intend that our Website, Products and Services subject us to the laws or jurisdiction of any state, country or territory other than that of Canada. We do not represent or warrant that the Services, or any part of the Services, are appropriate or available for use in any particular jurisdiction. Those who choose to access the Website, Products and Services do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules, and regulations. We may limit the Services’ availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.